Shipping policy
BeauChapeau Hat Shop ships all orders Expedited via Canada Post to provide the most time efficient and cost-effective services available. We package all items in a size appropriate container with maximum care and attention to detail, ensuring your hat arrives in supreme condition. All orders are insured by Canada Post and will be replaced at no charge if damaged in transit. Hats can also be stored in these same packages to maintain their shape.
The shipping rates listed below depend on shape and size as well as the number of items in an order. Shipping rates are calculated at checkout period. Â Â Â
Rates
- Ontario & Quebec = $15
- Rest of Canada = $29
- Orders within all of Canada -Â Â FREE over $150
- Orders to The United States - $34 Flat Rate
- USA Shipping rates apply only to the Continental USA
- Duty and taxes that may apply will be the responsibility of the customer at the time of pick-up as per usual
- Shipping rates are calculated at checkout
Estimated Arrival Time
- Within Ontario:
Southern Ontario = 1 to 2 business days
South of North Bay = 2 to 3 business days
North of North Bay = 4 to 6 business days
- Outside of Ontario = 4 to 7 business days
- USA = 4 to 7 business days
Please Note:
Due to their shape and size, we cannot ship our BeauChapeau hat boxes. Orders will be packaged in plain cardboard containers.
Arrival times are based on when the order is processed, not when the order is placed.
These are estimates only. Tracking information, with expected delivery date, will be emailed when the order is fulfilled.
Canada Post guarantees all arrival times within Canada. We cannot guarantee orders leaving Canada, as parcels may be subject to customs inspection.Â
If an order cannot be delivered due to incorrect address, vacant address, or is not retrieved from closest postal outlet (if applicable), BeauChapeau is not responsible for any paid shipping costs. If order re-send is requested, additional shipping charges will apply.